Personal Rights

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Each person receiving services from a community care facility shall have rights which include, but are not limited to, The Right:

  1. To be accorded dignity in his/her personal relationships with staff and other persons.
  2. To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs.
  3. To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse, or other actions of a punitive nature, including but not limited to: interference with daily living functions, including eating, sleeping, or toileting; or withholding of shelter, clothing, medication or aids to physical functioning.
  4. To be informed, and to have his/her authorized representative, if any, informed by the licensee of the provisions of law regarding complaints including, but not limited to, the address and telephone number of the complaint receiving unit of the licensing agency and of information regarding confidentiality.
  5. To be free to attend religious services or activities of his/her choice and to have visits from the spiritual advisor of his/her choice. Attendance at religious services, either in or outside the facility, shall be on a completely voluntary basis. In Child Care Centers, decisions concerning attendance at religious services or visits from spiritual advisors shall be made by the parent(s) or guardian(s) of the child.
  6. Not to be locked in any room, building, or facility premises by day or night.
  7. Not to be placed in any restraining device, except a supportive restraint approved in advance by the licensing agency.

California State Law Provides That the Licensee May Deny Access to the Child Care Center to a Parent/Authorized Representative Poses a Risk to the Children in Care

Agency to contact for complaints

Monterey County

Community Care Licensing
2580 N First Street Suite 300
San Jose, CA 9513

Phone: (408) 324-2148

Santa Barbara County

Community Care Licensing
6500 Hollister Ave Suite 200, MS 29-09
Goleta, CA 93117

Phone: (805) 562-0400

Related Articles

Each person receiving services from a community care facility shall have rights which include, but are not limited to, The Right:

  1. To be accorded dignity in his/her personal relationships with staff and other persons.
  2. To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs.
  3. To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse, or other actions of a punitive nature, including but not limited to: interference with daily living functions, including eating, sleeping, or toileting; or withholding of shelter, clothing, medication or aids to physical functioning.
  4. To be informed, and to have his/her authorized representative, if any, informed by the licensee of the provisions of law regarding complaints including, but not limited to, the address and telephone number of the complaint receiving unit of the licensing agency and of information regarding confidentiality.
  5. To be free to attend religious services or activities of his/her choice and to have visits from the spiritual advisor of his/her choice. Attendance at religious services, either in or outside the facility, shall be on a completely voluntary basis. In Child Care Centers, decisions concerning attendance at religious services or visits from spiritual advisors shall be made by the parent(s) or guardian(s) of the child.
  6. Not to be locked in any room, building, or facility premises by day or night.
  7. Not to be placed in any restraining device, except a supportive restraint approved in advance by the licensing agency.

California State Law Provides That the Licensee May Deny Access to the Child Care Center to a Parent/Authorized Representative Poses a Risk to the Children in Care

Agency to contact for complaints

Monterey County

Community Care Licensing
2580 N First Street Suite 300
San Jose, CA 9513

Phone: (408) 324-2148

Santa Barbara County

Community Care Licensing
6500 Hollister Ave Suite 200, MS 29-09
Goleta, CA 93117

Phone: (805) 562-0400